Helpdesk Support Coverage
Support Tickets can be raised at any time however responses may vary depending on the day/time the ticket is raised.
Support tickets will be answered Monday-Friday - 10am - 4pm (UK)

CHatbot Manager Pro/Chatbot HTML Manager Plugin

OpenAI Assistants API will end in August 2026. The Chatbot Manager Pro WP plugin has been updated. You will need to update to version 3. 

NOTE: Updating to version 3 requires migrating your existing chatbots. See the V3 Migration Video for full details

Targeted AI Solutions Major Update

Assistants are becoming Agents. More brain power, more capabilities and more opportunities. 

We are making  a major update to Targeted AI Solutions. This will require us temporarily disabling access to TAIS for a few hours while the upgrade is completed. We plan to take TAIS offline On Sunday 17th May at 19.00  (UK Time). We hope to complete the update an bring the updated system online within 4 hours.